FAQ

FAQ

Question 1: When will my order ship?

Answer 1: Orders with Regular Shipping can take up to 5 business days to be processed and shipped. Expedited orders placed before 13:00 PM will be shipped the same day. Weekends and holidays are excluded from processing and shipping times. You will receive an email with tracking information when your order has been shipped. We normally use TIKI/NCS as our shipping provider.

Question 2: How do I return my purchase?

Answer 2: You can only do exchange size with the same model. The exchange must take place 3 days after the item arrived.

Question 3: How can I order for international shipment?

Answer 3: Yes, we do take international order however the buyer has to be responsible for international shipping rate.